Sign in to Your Software Advantage Plan

With every Able2Extract license purchased, you’re entitled to complimentary support.

Free support includes access to our online knowledge base and email support for holders of the current version of Able2Extract.

Our knowledge base contains a wide range of helpful articles, covering topics such as licensing, upgrades, error messages, and conversion issues. It’s regularly updated with new solutions to common technical problems and FAQs.

Note that free support queries are typically addressed after queries from premium support plan subscribers.

The Software Advantage Plan is a premium (paid) annual support subscription designed to help you get the most out of your investment in Able2Extract Professional.

Premium support is ideal for individual and business users who require priority access to our support teams and expedited software maintenance, including compatibility updates and security patches.

As a subscriber, you can benefit from a one-on-one approach with our customer and technical support teams. By purchasing a premium support subscription, you get:

• Priority support via phone and email (your support queries are handled as top priority).
• Access to a personalized support portal on our website.
• Access to all minor updates and major software upgrades at no extra cost.
• Exclusive early access to new, unreleased product builds.
• Special discounts on future volume licensing purchases.

Once you subscribe to our premium support, you will receive a subscription code.

You can then call us at +1 604 200 4366 (Monday - Friday 9am - 6pm EST), contact us via email or log into your support portal.

Whenever you reference your subscription code in your email or in your call, we will push your issue to the front of the support queue, where you will gain instant access to support for your needs.

Logging into your support portal will give you hands-on access to customer service. You can submit support tickets directly to customer support, stay updated on the status of your open requests, and see which Able2Extract updates and upgrades are available to download.

A subscription to our Software Advantage Plan is available for $49.95/year.

Subscribing is quick and easy. You can purchase a Software Advantage Plan subscription below using your Able2Extract license PIN.

Once we receive your order, you are automatically registered and can start taking advantage of your premium support subscription membership immediately.