Able2Extract Upgrade Center

You can find your license PIN number on your original email purchase receipt, just try doing a search through your inbox.

If you can’t find your old license PIN, please contact us at cs@investintech.com and one of our support agents will easily retrieve it for you.

No, you can’t upgrade a free trial version of Able2Extract Professional.

If you're currently running a free trial of Able2Extract Professional and have not yet purchased a license, you can buy a full license to the latest version on our purchase page.

No. As of April 1st 2021, users of discontinued software products (Able2Doc, Able2Doc Professional, Sonic PDF Creator, Able2Extract Standard) are no longer eligible for a discounted upgrade to Able2Extract Professional 19. However, you can upgrade any of the older versions of Able2Extract Professional to the newest version 19.

If you are not eligible for a discounted upgrade, you can purchase a full, lifetime license for Able2Extract Professional.

No, you don’t have to upgrade your old software. Upgrading to the latest version of Able2Extract Professional is not mandatory, you can keep using your old PDF software indefinitely.

However, note that an upgrade to the latest version of Able2Extract Professional gives you access to all support systems and a wealth of new features that are not available in the earlier versions of the software.

Upgrading your outdated software version to the latest, fully-supported version ensures a safer, issue-free and smooth-running experience.

We regularly inform our users about product updates and new releases via email.

You can add our email (cs@investintech.com) to your email contacts list to make sure you receive our news, updates, and exclusive offers directly in your inbox.

You can use any of the cards listed below to pay for your upgrade order:

• Visa
• Mastercard
• American Express
• Discovery

If you are unable to pay by credit card we can accept payment by bank wire transfer. Please get in touch with us at orders@investintech.com to get our bank transfer information.

Yes. We do offer a money-back guarantee on our PDF software.

Within 14 days of purchase, we will accept the return of Able2Extract Professional from our online store for a full refund.

You can read our full product return policy.

SAP stands for Software Advantage Program and it’s an optional premium support plan available to Able2Extract Professional users for $49.95 per year for each license.

SAP is a priority-based approach to providing first-rate customer and technical support:

1. Priority support via phone and email - SAP users are always served first
2. All new patches and upgrades for free - as soon as they are available
3. Exclusive free access to new, unreleased product builds
4. Increased response times and quicker issue resolution
5. Access to a personalized web portal
6. Special volume discounts

You can purchase your subscription to the Software Advantage Plan. Once subscribed, you will receive a subscription code that you can reference in your email or in your call to push your issue to the front of the support queue.

For hands-on access to our customer service, you can login to your web portal to submit issue tickets directly, check the status of your open requests, and see which product updates and upgrades are available to download.